1,We do not accept kimono rentals for pregnant women.

*In the unlikely event that you cannot tell us in advance that you are pregnant and problems arise,

We cannot take any responsibility. Thank you for your understanding.

2,If the rented kimono is dirty or torn.

If there is dirt or damage of 5 cm or more, we will charge you up to 10,000 yen. *(Not eligible for furisode kimono)

3. You can rent a kimono even on rainy days.

Rental is available. If it gets wet in the rain, it will not be subject to staining.

4. If you do not return to our store on time.

If you do not return to our store on time, you will be charged a late fee of 1100 yen per person for about 30 minutes.

If the user fails to return on time without contacting the store in advance and obtaining the consent of the staff, the store will close at the end of the service. The return will be the next day, and the same amount as the dressing fee paid on the day will be charged as a late fee.

5,Please note that there are some items that cannot be kept.

  1. The luggage managed by the Company is assumed to be only clothing, and in particular, the following items cannot be stored responsibly by the Company, so they cannot be stored.
    1. Valuables (house and car keys, luxury clothing and bags, jewelry, watches, cash, passports, etc.)
    2. Electronic devices (computers, cameras, game consoles, tablets, etc.)
    3. Explosions, ignitions, and other hazardous objects
    4. Living organisms, frozen products, refrigerated products, fruits and vegetables, fresh flowers, and other items that leak or deteriorate easily.
    5. Items that are contrary to public order and morals (including illegal drugs and other items whose use is prohibited by law). ）
    6. Fragile and deformable objects
    7. Objects that cannot be folded sideways
    8. Other items that we judge to be difficult to keep
  2. Notwithstanding the preceding paragraph, if the User wishes to entrust the items listed in each item of the preceding paragraph with the Company, the User acknowledges in advance that the Company shall not be liable for any damage such as loss (including theft), damage, water leakage, etc.

6. If the user forgets something in the store

  1. If a user forgets an item in the store, it will be handled as follows, and the user agrees to this in advance.
    1. Lost items such as passports, driver’s licenses, credit cards, cash, or accessories will be delivered to the nearest police station of the store. Before the Company delivers it to the police station, it will be returned only if the user contacts us, but will not be returned by mail.
    2. Lost items other than those mentioned in the preceding paragraph will be deemed to have been abandoned and disposed of unless the User contacts us within one week of the discovery of the lost item.
      If the User contacts us within the aforementioned period, it will be returned by cash on delivery. The shipping date will be determined by the Company’s convenience.

7. Disclaimer

  1. The Company shall not be liable for any damages incurred by the User in connection with the provision of the Service, except in cases of willful misconduct or negligence on the part of the Company.
  2. In particular, the Company shall not be liable in the following cases, as the Company is generally not found to be at fault.
    1. The material of the luggage compartment The paint adheres to the contents of the luggage and transfers color.
      (If the color is likely to transfer, please protect it with a plastic bag, etc.) ）
    2. When our employees help with dressing and undressing, electronic devices in clothing fall and become damaged.
      (Please be responsible for storing electronic devices, etc. while dressing and undressing.) ）
    3. The provision of the Service is delayed due to congestion or other reasons, or the schedule of sightseeing, meals, performances, etc. is delayed.
      (We cannot promise the finish time, so please make a reservation with plenty of time to spare.) ）
    4. Suffering from rough skin, rash (urticaria, etc.), infectious diseases, etc.
      (The clothing rented by the Company is rented to an unspecified number of users, and the Company manages it in a reasonable and reasonable manner, and the Company cannot be held responsible for the causal relationship between the Service and the suffering of rough skin, rash (urticaria, etc.), infectious diseases, etc. ）
    5. Falls
      outside the store (Falls outside the store are due to the influence of various circumstances other than our company, such as road conditions and the way users walk, so we are not responsible for any of them.) ）
    6. If
      the user does not follow the instructions and guidance of the store or the instructions and guidance of the staff, and falls, burns, or other injuries in the store (in this case, it is due to the user’s negligence, and the Company is not responsible). In particular, please be careful not to move as much as possible and follow the instructions of the store clerk as there is a risk of burns from the curling iron as the treatment is performed using high-heat equipment during hair styling. ）
    7. If your baggage is lost or fluctuated due to natural disasters or other force majeure
    8. If the user suffers damage due to other reasons not attributable to the Company (e.g., burns caused by hand warmers, deterioration of hair extensions due to hair styling, or fading of coloring by curling irons, we will not be liable for the above reasons).
      ）
  3. The Company shall be liable only for direct and ordinary damages (excluding lost profits) caused by the Company’s negligence, and the maximum amount of compensation shall be 10,000 yen.

8. Gangsters, gang members, and gangsters cannot be guided.

  1. The User shall notify the Company that the User is currently an organized crime group, a member of an organized crime group, a person who has ceased to be a member of an organized crime group for less than 5 years, an associate member of an organized crime group, an organized crime group-related company, a general meeting house, a social movement, etc., or a special intelligence organized crime group, etc., or any other person equivalent to these (hereinafter collectively referred to as “organized crime group members, etc.”). and any of the following items, and you affirm that you will not fall under any of the following items.
    1. Having a relationship in which it is recognized that gang members are in control of management.
    2. Having a relationship in which it is recognized that the members of organized crime groups are substantially involved in management.
    3. Having a relationship that is recognized as unfairly using gang members, etc.
    4. Have a relationship that is recognized as being involved in providing funds, etc. or providing convenience to members of organized crime groups, etc.
    5. An officer or a person substantially involved in management has a socially reprehensible relationship with an organized crime group member, etc.
  2. The User shall assure the Company that it will not engage in any of the following acts by itself or by using a third party.
    1. Violent demands
    2. Unreasonable demands beyond legal responsibility
    3. Acts that threaten or use violence in relation to transactions.
    4. Acts that spread rumors, use deception or force to damage the Company’s credibility, or interfere with the Company’s business.
    5. Other acts equivalent to the preceding items
  3. If a User engages in any of the acts of Organized Crime Group Member, etc. or any of the items in Paragraph 1, or any of the items in the preceding paragraph, the Company may suspend the provision of services to the User or terminate the contract with the User based on these Terms of Use without any notice or demand.
  4. Termination based on the preceding paragraph does not prevent the Company from claiming damages against the User.

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